Convince people and guide them professionally.
In a challenging mix of practice and theory, you will learn and apply the decisive methods of success in human communication and social interaction. Upon successful completion, we issue a digitally verifiable certificate.
Contents:
- Communication models and types
- Knowledge transfer and behavioral adaptation in the group
- Presentation, improvisation and entertainment
- Coaching on the job and feedback
- Dealing with difficulties and changes
- Preparation and follow-up of events
Day 1 | Date: 16.09.2024
Learning objective: to gain a well-founded overview of the possibilities of influencing communication, reflection on one’s own behavior in everyday work as a trainer, coach and/or manager.
Components: Communication models, types of communication, giving and receiving feedback.
Day 2 | Date: 17.09.2024
Learning objective: To gain an in-depth understanding of one’s own trainer role and comprehensive know-how on managing groups, to reflect on one’s own application competence and to improve it individually.
Components: Group dynamics and types of groups, method case Group work and presentation.
Day 3 | Date: 18.09.2024
Learning objective: Further develop instruments for knowledge transfer and presentation, reflect on own application competence and improve it individually.
Components: Rhetoric, method case knowledge transfer, improvisation and entertainment.
Day 4 | Date: 19.09.2024
Learning objective: To know approaches to dealing with difficulties and conflicts and to practice dealing with challenges in a professional manner.
Components: Purpose and functioning of coaching on the job; conflict and conflict resolution models.
Day 5 | Date: 20.09.2024
Learning objective: recapitulation of what has been learned, closing gaps in understanding, consolidating application competence
Components: Exam preparation
Day 6 | Date: 21.09.2024
Components: written exam, practical exam
Dates: 11.-13.09.2024 and 16.-20.09.2024 (8 days)
Learning objectives and components: see GT Advanced. Time approach and methodology are extended according to prior knowledge.
Dates: 07.-13.09.2024 and 16.-20.09.2024 (12 days)
Learning objectives and components: see GT Advanced. Time approach and methodology are extended according to prior knowledge.