Provide spontaneous and confident assistance in the digital world.
Instruct employees in the home office or quickly get them excited about the new product online? Even after three years of remote work, providing spontaneous and confident assistance in the digital world is not easy for every specialist and manager. With lots of interaction, feedback and practical examples from your own everyday work, you will train virtual skills in business coaching: from camera presence to entrepreneurial thinking to goal-oriented digital media use. The Digital Business Coach training includes an exam. Upon successful completion, we issue a digitally verifiable certificate.
Contents:
- Communication in the corporate world
- Empathy and transparency in digital
- Creating understanding with numbers and goals
- Interrelationships Sales and Service
- Dealing with resistance
- Practice-oriented coaching approaches